Shipping and tracking
Miaocosplay ship orders worldwide. Most Orders(Except the custom-made costumes) will be despatched in 7-15 business days once the payment was cleared, Shipping in two business days once the payment were cleared and usually 5-7 days for delivery.Some of our popular costumes we have stock for them. Once paid, we can arrange the shipment immediately. We will do our every efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
Usually it takes us 7-15 business days to finish your order. But it takes long time maybe around 20 working days due to the heavy workload that time during Halloween season. Then the costumes will be sent out via Express, the delivery time frame is the same as other orders, 5-7 working days delivery.
The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.
Shipping cost will be shown before you submit the order, it depends on the country and weight.
What are the shipping methods?
1. For Fast shipping
After the costumes are finished, they will be shipped via DHL to UK, US, Canada, Australia and most European countries, usually customers in these countries will receive the packages in 3-5 business days after shipping.
Packages shipped to the other countries may take a longer time(via EMS/DHL), about 5-12 business days after shipping.
You can track at: http://www.dhl.com/en.html
We will not be responsible for any delay caused during delivery but not only the customs postage checking, strike etc.
If you need the item urgently but you are not within the reach of DHL, you could also choose DHL option for shipping. We will charge you some extra shipping cost, the extra shipping cost is calculated according to your detailed shipping address and the weight of your package. If you want to update the shipping method, please contact our customer service to get more information.
It is customers’ responsibility to make sure that someone is available at your address during delivery of the item. Please note that the item would be returned to us by the courier after several times of unsuccessful delivery. Buyers would need to pay the shipping fees for redelivery if it's caused by the reason that no one is available to sign the item at the address given after several attempts.
2. For Free shipping.
Airmail usually takes about 15-40 days to deliver the package.
You can track at: https://www.17track.net/en